RETAIL SHOWROOMS CLOSED. Order Placement and Other Services Available Online or by Phone

Contact Information

COVID-19 Update

We would like to thank you, our community of customers, for your continued support during this time.

We are able to fulfill orders for pick up, local delivery and can ship worldwide.

Our Showrooms remain closed.

Customer service support remains available Monday-Friday from 9:00am-5:00pm AST via phone at 1- 902-492-0416. Additionally, we welcome you to leave a message or send an email to [email protected]. A customer service representative will respond to your message before the end of the next business day.

Please see below for services we are currently able to offer:

      • Ordering through our website, as well as phone ordering.
      • Pick up option from our Fulfillment Center. We require a minimum of one business day to have orders ready for pick up.
      • Complimentary local delivery within Halifax. Please allow up to four business days to fulfill delivery orders.
      • Engraving Services. We ask for up to 15 business days to complete orders with engraving. Once engraved, we will maintain our shipping timelines.
      • Exchanges. Arrangements must be made with our customer service representative. Please call 902-492-0416 to make arrangements for exchanges.
      • Repairs. Arrangements must be made with our customer service representative. Please call 902-492-0416 to make arrangements for a repair.

Please stay connected with us by visiting and sharing with us on our Facebook, Instagram and Twitter.

We look forward to serving you in person in the future and appreciate your patience during this time.

- The team at Nova Scotian Crystal.

 

Location Map

Addresses

5080 George St., Halifax, NS, B3J 1M4, Canada

3204 Barrington St., Halifax, NS, B3K 2X6 Canada (Barrington Showroom is now closed for the season)

 

Customer Service/Order Desk Hours

Monday to Friday 9:00 am - 5:00 pm
Sunday & Saturday Closed
Monday, September 7 Closed to observe Labour Day

Telephone

Toll Free 1.888.977.2797
Local 1.902.492.0416
Fax 1.877.977.2797

Showroom Hours

Monday - Friday Closed until further notice
Saturday Closed until further notice
Sunday Closed

 

Additional Contact for Departments

Customer Service 1.902.492.3069
Showroom 1.902.492.3044
Business Gifting 1.902.492.3089
Marketing 1.902.429.0757
Administration 1.902.492.3337

Contact Us