COVID-19 Update.


COVID-19 Update

We would like to thank our community of customers for your continued support during this time.

In an effort to help prevent the spread of COVID-19, we have made the difficult decision to take precautionary measures and to close our production facility and retail showroom until further notice.

Customer service support remains available Monday to Friday from 9:00am-5:00pm AST via phone at 1- 902-492-0416. Additionally, we welcome you to leave a message or send an email to [email protected]. A customer service representative will respond to your message before the end of the next business day.

We remain able to fulfill and ship online and phone orders. To learn more about shipping timelines please visit our Shipping Information page.

We are also able to continue accepting requests for engraving services at this time. To learn more about our engraving services please visit our Personalizing page .

We are also able to continue accepting requests for repair services. To learn more about our repair services please visit our Returns & Repairs Policies page

We regret that we cannot currently accept exchanges. To learn more about our exchange policies please visit our Returns & Repairs Policies

Please stay connected with us by visiting and sharing with us on our Facebook, Instagram and Twitter.

We look forward to serving you in person in the future and appreciate your patience during this time.

- The team at Nova Scotian Crystal.


Location Map


5080 George St., Halifax, NS, B3J 1M4, Canada

3204 Barrington St., Halifax, NS, B3K 2X6 Canada (Barrington Showroom is now closed for the season)


Customer Service/Order Desk Hours

Monday to Friday 9:00 am - 5:00 pm
Sunday & Saturday Closed
Monday, Aug 3 Closed to observe Natal Day


Toll Free 1.888.977.2797
Local 1.902.492.0416
Fax 1.877.977.2797

Showroom Hours

Monday - Friday Closed until further notice
Saturday Closed until further notice
Sunday Closed


Additional Contact for Departments

Customer Service 1.902.492.3069
Showroom 1.902.492.3044
Business Gifting 1.902.492.3089
Marketing 1.902.429.0757
Administration 1.902.492.3337

Contact Us