We would like to thank our community of customers for your continued support during this time.
In an effort to help prevent the spread of COVID-19, we have made the difficult decision to take precautionary measures and to close our production facility and retail showroom until further notice.
Customer service support remains available Monday, Wednesday, and Friday from 8:00am-4:00pm AST via phone at 1- 902-492-0416. Additionally, we welcome you to leave a message or send an email to [email protected]. A customer service representative will respond to your message before the end of the next business day.
We remain able to fulfill and ship online and phone orders. To learn more about shipping timelines please visit our Shipping Information page.
We are also able to continue accepting requests for engraving services at this time. To learn more about our engraving services please visit our Personalizing page .
We are also able to continue accepting requests for repair services. To learn more about our repair services please visit our Returns & Repairs Policies page
We regret that we cannot currently accept exchanges. To learn more about our exchange policies please visit our Returns & Repairs Policies.
We look forward to serving you in person in the future and appreciate your patience during this time.
- The team at Nova Scotian Crystal.
If you're in Halifax, stop by to watch our craftsmen work their wonders. Our Showroom is on the Halifax Waterfront, Lower Water Street at the foot of George Street.
5080 George St., Halifax, NS, B3J 1M4, Canada
3204 Barrington St., Halifax, NS, B3K 2X6 Canada (Barrington Showroom is now closed for the season)
Customer Service/Order Desk Hours
|Monday, Wednesday & Friday||8:00 am - 4:00 pm|
|Tuesday & Thursday||Closed|
|Sunday & Saturday||Closed|
|Monday, May 18th||Closed to observe Victoria Day|
|Monday - Friday||Closed until further notice|
|Saturday||Closed until further notice|
Additional Contact for Departments