RETAIL SHOWROOM at 3204 Barrington St. Open Wednesday - Saturday 10:00am-12:00pm & 1:00pm-5:00pm .


COVID-19 Update

We would like to thank you, our community of customers, for your continued support during this time.

We are able to fulfill orders for pick up, local delivery and can ship worldwide.

Our Showroom located at 3204 Barrington St. is open Wednesday to Saturday 10:00am-12:00pm and 1:00pm-5:00pm.

Our Showroom located at 5080 George St (location on the Halifax Waterfront) remains closed. 

Customer service support remains available Monday-Saturday from 9:00am-5:00pm AST via phone at 1- 902-492-0416. Additionally, we welcome you to leave a message or send an email to [email protected]. A customer service representative will respond to your message before the end of the next business day.

Please see below for services we are currently able to offer:

      • Ordering through our website, as well as phone ordering.
      • Pick up option from our Fulfillment Center. We require a minimum of one business day to have orders ready for pick up.
      • Complimentary local delivery within Halifax. Please allow up to four business days to fulfill delivery orders.
      • Engraving Services. We ask for up to 15 business days to complete orders with engraving. Once engraved, we will maintain our shipping timelines.
      • Exchanges. Arrangements must be made with our customer service representative. Please call 902-492-0416 to make arrangements for exchanges.
      • Repairs. Arrangements must be made with our customer service representative. Please call 902-492-0416 to make arrangements for a repair.

Please stay connected with us by visiting and sharing with us on our Facebook, Instagram and Twitter.

We look forward to serving you in person in the future and appreciate your patience during this time.

- The team at Nova Scotian Crystal.


Location Map


3204 Barrington St., Halifax, NS, B3K 2X6 Canada (Now Open Wednesday- Saturday 10:00am-12:00pm & 1:00pm-5:00pm)


Customer Service/Order Desk Hours

Monday to Saturday 9:00 am - 5:00 pm
Sunday Closed
Monday, October 12 Closed to observe Thanksgiving


Toll Free 1.888.977.2797
Local 1.902.492.0416
Fax 1.877.977.2797

Barrington Street Showroom Hours

Wednesday to Saturday   10:00am-12:00pm & 1:00pm-5:00pm
Sunday to Tuesday  Closed


Additional Contact for Departments

Customer Service 1.902.492.3069
Showroom 1.902.492.3044
Business Gifting 1.902.492.3089
Marketing 1.902.429.0757
Administration 1.902.492.3337

Contact Us