We would like to thank you, our community of customers, for your continued support during this time.
We are able to fulfill orders for pick up, local delivery and can ship worldwide.
Our Showroom located at 3204 Barrington St. is open by appointment Wednesday to Saturday 10:00am-12:00pm and 1:00pm-5:00pm..
Our Showroom located at 5080 George St (location on the Halifax Waterfront) remains closed.
Customer service support remains available Monday-Saturday from 9:00am-5:00pm AST via phone at 1- 902-492-0416. Additionally, we welcome you to leave a message or send an email to [email protected]. A customer service representative will respond to your message before the end of the next business day.
Please see below for services we are currently able to offer:
- Ordering through our website, as well as phone ordering.
- Pick up option from our Fulfillment Center. We require a minimum of one business day to have orders ready for pick up.
- Complimentary local delivery within Halifax. Please allow up to four business days to fulfill delivery orders.
- Engraving Services. We ask for up to 15 business days to complete orders with engraving. Once engraved, we will maintain our shipping timelines.
- Exchanges. Arrangements must be made with our customer service representative. Please call 902-492-0416 to make arrangements for exchanges.
- Repairs. Arrangements must be made with our customer service representative. Please call 902-492-0416 to make arrangements for a repair.
We look forward to serving you in person in the future and appreciate your patience during this time.
- The team at Nova Scotian Crystal.
3204 Barrington St., Halifax, NS, B3K 2X6 Canada (Now Open Wednesday- Saturday 10:00am-12:00pm & 1:00pm-5:00pm)
Customer Service/Order Desk Hours
|Monday to Saturday||9:00 am - 5:00 pm|
|Wednesday, November 11||9:00 am - 5:00pm|
Barrington Street Showroom
To keep our team, our visitors and our business safe we are moving to shopping by appointment, curbside pick up and delivery from November 25-December 10.
We will continue our Wednesday-Saturday 10am-12pm and 1pm-5pm hours, but with by appointment in-store service. You can book an appointment by calling or book online:
Give us a call in store at 902-377-3404 to facilitate a curbside pick up. You can place an order online or through our Customer Service at 902-492-0416 for delivery.
Additional Contact for Departments