Posted Sunday, 03 October 2010 By Lois Woods - Richmond, Tx
Modified: Wednesday, 06 October 2010
Recently we purchased 6 Pilsner Glasses from your business. The service in the store and after has been some of the best I have ever been associated with, in my many years of doing business with a enormous number of companies. Not only did we receive our crystal on the promised date but it arrived carefully packed and with a variety of information regarding each piece the crystal in general and the guarantee. In the store, as we were trying to decide which pattern to purchase the sales person suggested that instead of purchasing a set we might like to go with one glass of each pattern. This is what we did and it was a great idea, since now each person using a glass, has a glass they can identify as theirs and each glass has an individual story of its own regarding the design. When I sent an email regarding information on the tracking number for the shipment I received a a very quick response with all the info. The glasses are beautiful and we will definitely be doing business with NovaScotian Crystal again in the future.
Thank You for being such a great customer oriented company.
Thank you for your kind compliments, Lois. We truly try to do our best for our visitors, admirers and customers, and feel like we've achieved our goal when we receive feedback like yours.
We encourage people to contact us by visiting the Showroom, calling the toll free line or emailing customerservice@novascotiancrystal.com with any questions.