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Handcrafted Service

We take the same care and pride in our service to our clients as we do in creating crystal. Throughout the purchasing process we’ll provide as much personal assistance as you need, and we’ll do our best to make your experience as seamless as possible. Below are a few examples of the unique services we provide. If there’s anything we can do to make your experience more enjoyable, please don't hesitate to call us at 1.888.977.2797 or email us at [email protected]


Our personalization services add that individual touch of distinction to your crystal. We’re happy to sand-etch just about anything on your crystal pieces. The most common requests are for logos, names, dates or monograms, offered in a selection of typefaces. And, we’ve had a lot of fun etching images of goldfish, tiger lilies, ice cream and a pair of high-top sneakers, just to name a few, onto our products.With a properly formatted file, our Imaging Department will be able to assess whether your image will reproduce well and fit nicely on the piece.We’ll always do our best to accommodate your requests.

For help with adding etching to your corporate gifts and awards, please call 1.877.492.3089 or email us at [email protected]

Gift Wrapping

We’ll happily gift wrap your purchase and include a card with a personalized message. Choose from any of four wrapping papers listed on this site. One popular option is our signature orange box tied with an elegant black bow. We thought, "hey, it’s a really nice box. Why cover it up?!” You might think the same thing!

You may choose your gift wrap and add your personal note card on the product page, just before you add an item to your cart.